Squash on Fire
Join the dynamic team of Squash on Fire as it is ramping up for its brand new 8 court facility in Washington DC, which will be opening May 2017.
Great people are everything. They drive us to be the premier squash facility in the nation by providing our guests with an experience like no other – every day. Are you ready to play?
Equal Employment Opportunity
All employment decisions are made without regard to race, age, creed, sex, religion, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as is protected by local, state or federal law.
Responsible for guest happiness from the moment they enter the club. Maintain check-in and check-out activities. Sign in new players and proactively solve guest issues. Answer guest inquires via a multi-line phone system and email. Greet and direct guests, as well as staff. Duties include responding to complaints, service issues and other general questions or concerns as appropriate. Maintain working knowledge of pro shop inventory and assist guests with purchases.
Applicants for employment must possess work authorization that does not require now or in the future sponsorship by the employer for a visa.
Pay Rate: $13.25/hr
To apply please email firstname.lastname@example.org
The Guest Services Manager is responsible for the operation of the SOF facility including, but not limited to, guest management and relations, facility management, safety and security, and supporting the Front Desk Pro staff.GSMs set the standard of excellence for the Front Desk and are the primary driver in guest experience.The Guest Services Manager reports directly to the Director of Operations.
Though GSMs are not the Front Desk’s direct manager, you are responsible for the facility when on-shift which means giving direction and redirecting employees as needed. In the instance that an employee is not responding, being insubordinate, or other issues arise, the GSM should bring in the Director of Operations to address.
GSMs are a liaison to SOF staff from upper management and should communicate any and all employee issues (lateness, policy violations, positive feedback, insubordination) to the General Manager before the conclusion of their shift via e-mail.
Key Areas of Focus:
Job Type: Part-time
Open availability including some nights and weekends required
To apply e-mail Vjacques@squashonfire.com